Returns & Exchanges
At Powell Lacrosse, we stand behind our gear and want to ensure you are completely satisfied with your purchase. If your equipment doesn't meet your expectations, you can return or exchange unused items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided through the portal to ensure tracked and secure transit back to our warehouse.
Pack Your Gear
Securely pack the unused items in their original packaging, ensuring all tags are attached and the printed return slip is included inside the box.
Drop Off and Refund
Drop the package at any authorized carrier location; once our team inspects the gear, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing